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  • Team Building For Virtual Teams by Cindy Stradling CSL, CPC

    Team Building For Virtual Teams by Cindy Stradling CSL, CPC

    Virtual teams are not new for many businesses, but they have become more common in recent years. Developing connections and a sense of unity in the team is more challenging when individuals are remote. However, with a structured approach to team building, the team leader and team members can create …
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  • Lead By Example by Cindy Stradling CSL, CPC

    Lead By Example by Cindy Stradling CSL, CPC

    There is nothing worse than believing in a person only to have that belief shattered when they do something that is out of character. For leaders in any organization, failing to be authentic, ethical, and true to themselves is a recipe for disaster. When leaders say one thing and do …
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  • The Skill Of Developing Others by Cindy Stradling CSL, CPC

    The Skill Of Developing Others by Cindy Stradling CSL, CPC

    Some of the best leaders in the world spend their days developing others, preparing for the next generation of leaders to move into these roles and carry on the company philosophy, mission statement, and overall vision. Seeing a leader as responsible for developing others is not a new concept, but …
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  • Know Thyself: The Importance Of Self-Awareness by Cindy Stradling CSL, CPC

    Know Thyself: The Importance Of Self-Awareness by Cindy Stradling CSL, CPC

    There are different ways of experiencing ourselves and our impact on the world around us. As a leader, one of the most important ways to experience ourselves is through healthy self-awareness. Self-awareness is not the same as being conscious of ourselves in the world, although this is a part of …
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  • The Power Of An Authentic Apology by Cindy Stradling CSL, CPC

    The Power Of An Authentic Apology by Cindy Stradling CSL, CPC

    Everyone has made a mistake that caused someone to feel bad. Sometimes it is an unkind comment in a heated conversation or when we are stressed or frustrated, or sometimes it is a mistake we make that creates a problem for our clients, customers, family member, or friend. In some …
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  • Do The Unexpected By Going The Extra Mile by Cindy Stradling CSL, CPC

    Do The Unexpected By Going The Extra Mile by Cindy Stradling CSL, CPC

    In B2B and B2C sales, going the extra mile for customers and potential customers is often the difference between an average and exceptional sales professional. It is also the difference between companies and brands that compete with others on price and selection and those companies that develop loyal followers that …
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  • The Value Of Eye Contact by Cindy Stradling CSL, CPC

    The Value Of Eye Contact by Cindy Stradling CSL, CPC

    Although eye contact is a cultural issue, and not all cultures use eye contact in the same way, it is generally considered a good thing in sales. It is a technique that needs to be used with caution, as too much direct eye contact can also be uncomfortable for many …
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  • Insight From The Other Side by Cindy Stradling CSL, CPC

    Insight From The Other Side by Cindy Stradling CSL, CPC

    There are many ways that businesses of all types can now obtain insight into the customer experience. Most online stores have some type of rating system, often stars or a score out of 10, that indicates how satisfied a customer was with the entire experience with the company or in …
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  • Are You Setting Passion Goals? by Cindy Stradling CSL, CPC

    Are You Setting Passion Goals? by Cindy Stradling CSL, CPC

    Most people are not passionate about the goals they set at work or in their personal life. They set goals that are expected, including basic production and productivity goals, goals around hours of professional development, or perhaps the annual personal goals of eating healthier, losing weight, and hitting the gym …
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  • The Importance Of KPIs And Metrics by Cindy Stradling CSL, CPC

    The Importance Of KPIs And Metrics by Cindy Stradling CSL, CPC

    The Importance Of KPIs And Metrics Well-written and well-developed KPIs or Key Performance Indicators are a simple and effective way to quantify progress on a specific project or goal. Similar to mile markers on a highway, they provide a clear, measurable map of progress on the things that are important …
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    Clients say it best…

    THRIVE Online
    January 5, 2021
        

    Cindy was a wonderful instructor who not only provided great insight into our minds but also gave prime examples of how to apply these in every day life. It is a great course for everyone even if you feel you have a good head on you already Cindy encourages us to reflect on our thoughts Continue Reading

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