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  • Going Above And Beyond by Cindy Stradling CSL, CPC

    Going Above And Beyond by Cindy Stradling CSL, CPC

    One of the hallmarks of a top sales professional is a person who looks for ways to create additional benefits and value for their clients. These are people who genuinely see their role as one of helping others without the expectation that there is something in it for their personal …
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  • How Can You Amaze Your Clients? by Cindy Stradling CSL, CPC

    How Can You Amaze Your Clients? by Cindy Stradling CSL, CPC

    Adding that wow factor for customers is a highly effective way to build a lasting relationship. However, it is a mistake to assume that the wow factor has to be something costly or incredibly unique. In fact, some of the smaller things top sales professionals do for their customers have …
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  • Listen Beyond Words by Cindy Stradling CSL, CPC

    Listen Beyond Words by Cindy Stradling CSL, CPC

    When people talk about a good communicator, what they often mean is someone who is articulate and able to get her or his point across in a discussion. While speaking effectively is one part of communication, the actual words you use are only a small part of the complete message. …
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  • Walk A Mile In Your Client’s Shoes by Cindy Stradling CSL, CPC

    Walk A Mile In Your Client’s Shoes by Cindy Stradling CSL, CPC

    One of the most effective ways to develop a true relationship and understanding of another person is to have the ability to feel empathy. Empathy is not the same as sympathy; it is a much more authentic feeling. Sympathy is the ability to see things from your perspective and understand …
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  • When Speaking With Clients – Think Partnership by Cindy Stradling CSL, CPC

    When Speaking With Clients – Think Partnership by Cindy Stradling CSL, CPC

    No customer likes to feel they are the target of a pre-rehearsed sales pitch. Old-school sales methods that pressure or push a customer or client into making a purchase are no longer effective and drive away clients. Sales professionals and business leaders who successfully retain clients and build their customer …
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  • Check In To Stay In Touch by Cindy Stradling CSL, CPC

    Check In To Stay In Touch by Cindy Stradling CSL, CPC

    As a business, staying in touch with your clients and customers is an increasingly important part of creating loyalty and trust. Clients of any type, including B2B, B2C, or B2G, are more likely to continue to work with another business that treats them like a valued client and not just …
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  • Never Assume Your Client’s Needs by Cindy Stradling CSL, CPC

    Never Assume Your Client’s Needs by Cindy Stradling CSL, CPC

    There are three different types of beliefs when it comes to sales. These include the belief that a customer will not be interested in buying what you are selling, a belief the customer will only purchase specific types of items, or a belief that focuses on the possiblity of selling …
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  • The Art Of Asking Good Questions by Cindy Stradling CSL, CPC

    The Art Of Asking Good Questions by Cindy Stradling CSL, CPC

    The role of a sales rep has changed over time. The top salespeople today structure their time with clients very differently than meetings of a few decades ago. Increasingly, the role of a salesperson is to become a trusted authority for a client or customer, with the sales professional having …
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  • Breathe – Your Super Power by Cindy Stradling CSL, CPC

    Breathe – Your Super Power by Cindy Stradling CSL, CPC

    Breathing is something we do every minute of our lives. The average adult breathes about 20,000 times each day without ever giving the process a thought. Breathing is actually a complex procedure that requires a specific cluster of cells in the brain, known as the preBötzinger Complex, to signal the …
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  • The Many Benefits Of Mindfulness by Cindy Stradling CSL, CPC

    The Many Benefits Of Mindfulness by Cindy Stradling CSL, CPC

    Mindfulness is a way of being. It is a focus on what is happening in the present moment without dwelling on the past or creating anxiety over what is yet to happen in the future. Entering a mindfulness mindset allows individuals to make significant positive changes in their mental, emotional, …
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Clients say it best…

THRIVE Online
January 5, 2021
    

Cindy was a wonderful instructor who not only provided great insight into our minds but also gave prime examples of how to apply these in every day life. It is a great course for everyone even if you feel you have a good head on you already Cindy encourages us to reflect on our thoughts Continue Reading

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