One of the hallmarks of an effective team is trust and understanding between all members. This includes the team, project leaders, management, and others involved.… Read More »Playing By The Same Rules by Cindy Stradling CSL, CPC
As a leader, it is easy to become complacent in the position. However, in today’s rapidly changing workplaces, the knowledge that you have today will… Read More »Top Reasons Effective Leaders Are Lifelong Learners by Cindy Stradling CSL, CPC
The old saying “Do as I say, not as I do” is an essential message to leaders in any organization. Unfortunately, when leaders and upper… Read More »Your People Are Watching by Cindy Stradling CSL, CPC
There are many different reasons why people become leaders. Some are driven by the desire to be in control or have their vision guide the… Read More »The Greatest Gift: Supporting Personal And Professional Growth For Others by Cindy Stradling CSL, CPC
Self-awareness is a vital part of being an authentic and effective leader. Leaders who have developed their sense of self-awareness are able to not only… Read More »Understanding Your Leadership Impact Through Self-Awareness by Cindy Stradling CSL. CPC
One of the most costly mistakes a business can make is assuming customers are satisfied with their products or services. Some companies believe that if… Read More »Taking The Pulse Of Your Client’s Satisfaction by Cindy Stradling CSL, CPC
In business, mistakes can and do happen. Even with the best automation and processes, errors will occasionally occur that cause a problem for a customer.… Read More »Own Your Errors And Apologize by Cindy Stradling CSL, CPC
Setting your business apart from the competition begins with providing additional personal care for each customer. Today, consumers are often greeted with automatic responses and… Read More »
Eye contact is considered a central part of nonverbal communication. While the expectations around eye contact vary between cultures, it is often considered to be… Read More »The Importance Of Eye Contact In Building Trust by Cindy Stradling CSL, CPC
There are many famous quotes about always being two sides to every story. In reality, it is often difficult to see things from another perspective,… Read More »From The Other Side by Cindy Stradling CSL, CPC
