Many businesses see an increase in sales over the holiday season. Even businesses that are not directly involved in retail sales can see an increase… Read More »Keeping Your Cool When Holiday Business Gets Hot by Cindy Stradling CSL, CPC
Brands used to be only for businesses; but no more. Each of us has our own personal brand, whether we like it or not. Paying… Read More »Really? That’s What They Think of Me? by Cindy Stradling CSL, CPC
Everyone has a day now and then when it’s difficult to get your brain in gear and keep focused on the tasks at hand. However,… Read More »Engaged at Work by Cindy Stradling CSL, CPC
Every customer service organization likes to say they go the extra mile for their customers. What that really means, however, varies widely from organization to… Read More »Customer Service Excellence – What Does Going the Extra Mile Really Mean? by Cindy Stradling CSL, CPPC
Most of us can name role models we’ve had who have positively influenced our lives. We think of ourselves as role models less often, however.… Read More »Be a Role Model by Cindy Stradling CSL, CPC
Every business experiences challenges and trying times. These challenges help your business to grow and improve, but they can cause anxiety and uncertainty for you… Read More »We Got This! by Cindy Stradling CSL, CPC
As a leader or business owner, you may feel the need to be a bit of an island. It can seem important to be perceived… Read More »Can We Talk? by Cindy Stradling CSL, CPC
Most people find themselves stretched very thin between commitments with home, family and volunteer work. Yet even as busy as we are, we often find… Read More »No is a Complete Sentence by Cindy Stradling CSL, CPC
In today’s world, manners have become a lost art for some. The speed in which we move through our days has facilitated. Many people don’t… Read More »Thank You – The Art of Manners by Cindy Stradling CSL, CPC
Every business leader longs for the day when their business or department runs itself. However, expecting to have a time when your business is quietly… Read More »The Only Constant is Change by Cindy Stradling CSL, CPC
