Great customer service seems to be a lost art for many companies. As consumers, we put up with long hold times, rude employees and must… Read More »5 Tips to Develop Customer Service Excellence by Cindy Stradling CSP, CPC
Life happens. Many times, we are confronted with big changes that create a huge impact. Sometimes, these are planned and exciting, like getting married or… Read More »Managing Change from the Inside by Cindy Stradling CSP, CPC
Most of us have no bigger critic than ourselves. We can have nine successes and a single failure, and the failure will be what we… Read More »Don’t Believe Everything You Tell Yourself by Cindy Stradling CSP, CPC
Working in today’s fast paced work environments requires a lot of time and a lot of dedication. Even under the best of circumstances, you’ll likely… Read More »Bringing Your “A” Game by Cindy Stradling CSP, CPC
Setbacks are inevitable. Whether in your personal life or your business dealings, there will be bumps in the road that test your commitment. It’s important… Read More »Bouncing Back by Cindy Stradling CSP, CPC
We’re all searching for ways to be our best version of ourselves. Sometimes, we can make great strides through habits that are simple, yet very… Read More »Rituals Help You Increase Efficiency by Cindy Stradling CSP, CPC
Way back in January, you set your yearly goals. January is an exciting time for many people, as it offers the chance to start over… Read More »Checking In On 2017 Goals by Cindy Stradling CSP, CPC
During my sales training programs I am often asked about the best practices I have adopted for myself over the years. I created this list… Read More »Best Practices for Successful Sales Professionals by Cindy Stradling CSP, CPC
In recent years, sales professionals have faced loads of new challenges. Internet sales, in particular, have taken the market from many professionals and made it… Read More »Remember the Sales Basics by Cindy Stradling CSP CPC
Leaders often do a lot of talking. We speak at meetings, we train, we motivate and encourage our employees. We also spend time talking about… Read More »Leading By Example by Cindy Stradling CSP, CPC
