Everyone has made a mistake that caused someone to feel bad. Sometimes it is an unkind comment in a heated conversation or when we are… Read More »The Power Of An Authentic Apology by Cindy Stradling CSL, CPC
In B2B and B2C sales, going the extra mile for customers and potential customers is often the difference between an average and exceptional sales professional.… Read More »Do The Unexpected By Going The Extra Mile by Cindy Stradling CSL, CPC
Although eye contact is a cultural issue, and not all cultures use eye contact in the same way, it is generally considered a good thing… Read More »The Value Of Eye Contact by Cindy Stradling CSL, CPC
There are many ways that businesses of all types can now obtain insight into the customer experience. Most online stores have some type of rating… Read More »Insight From The Other Side by Cindy Stradling CSL, CPC
Most people are not passionate about the goals they set at work or in their personal life. They set goals that are expected, including basic… Read More »Are You Setting Passion Goals? by Cindy Stradling CSL, CPC
The Importance Of KPIs And Metrics Well-written and well-developed KPIs or Key Performance Indicators are a simple and effective way to quantify progress on a… Read More »The Importance Of KPIs And Metrics by Cindy Stradling CSL, CPC
The fourth quarter of the year is always one of the most demanding, with the annual performance review just around the corner. With most people… Read More »Take Advantage Of A 4th Quarter Evaluation by Cindy Stradling CSL, CPC
It may be hard to believe, but the last quarter of the year is almost here. This is the time for leaders to check in… Read More »Checking In For The Last Quarter by Cindy Stradling CSL, CPC
In various cultures around the world, different forms of meditation has been used for centuries to help to calm the mind, boost emotional and physical… Read More »The Gift Of Meditation by Cindy Stradling CSL, CPC
Have you ever driven home from work only to have no recollection of the actual drive? Have you ever mentally drifted off in a meeting… Read More »The Benefits Of Becoming More Mindful by Cindy Stradling CSL, CPC
