Adding that wow factor for customers is a highly effective way to build a lasting relationship. However, it is a mistake to assume that the… Read More »How Can You Amaze Your Clients? by Cindy Stradling CSL, CPC
When people talk about a good communicator, what they often mean is someone who is articulate and able to get her or his point across… Read More »Listen Beyond Words by Cindy Stradling CSL, CPC
One of the most effective ways to develop a true relationship and understanding of another person is to have the ability to feel empathy. Empathy… Read More »Walk A Mile In Your Client’s Shoes by Cindy Stradling CSL, CPC
No customer likes to feel they are the target of a pre-rehearsed sales pitch. Old-school sales methods that pressure or push a customer or client… Read More »When Speaking With Clients – Think Partnership by Cindy Stradling CSL, CPC
As a business, staying in touch with your clients and customers is an increasingly important part of creating loyalty and trust. Clients of any type,… Read More »Check In To Stay In Touch by Cindy Stradling CSL, CPC
There are three different types of beliefs when it comes to sales. These include the belief that a customer will not be interested in buying… Read More »Never Assume Your Client’s Needs by Cindy Stradling CSL, CPC
The role of a sales rep has changed over time. The top salespeople today structure their time with clients very differently than meetings of a… Read More »The Art Of Asking Good Questions by Cindy Stradling CSL, CPC
Breathing is something we do every minute of our lives. The average adult breathes about 20,000 times each day without ever giving the process a… Read More »Breathe – Your Super Power by Cindy Stradling CSL, CPC
Mindfulness is a way of being. It is a focus on what is happening in the present moment without dwelling on the past or creating… Read More »The Many Benefits Of Mindfulness by Cindy Stradling CSL, CPC
The single biggest problem in communication is the illusion that it has taken place. ~George Bernard Shaw A quick search of the internet makes it… Read More »How To Be Where You Are For Better Communication by Cindy Stradling CSL, CPC
