Who Me? In Sales? by Cindy Stradling CSL, CPC
In business, everyone has a role and a responsibility, as well as a job to do. However, there are some jobs and responsibilities in any… Read More »Who Me? In Sales? by Cindy Stradling CSL, CPC
Cindy Stradling
The Importance Of Recognizing Customer Service Employees by Cindy Stradling CS:, CPC
The front line of any business is the customer service employees. For some companies, this is a team that is dedicated to ensuring customers have… Read More »The Importance Of Recognizing Customer Service Employees by Cindy Stradling CS:, CPC
Effective Leaders Listen First by Cindy Stradling CSL, CPC
“When people talk, listen completely. Most people never listen.” ~Ernest Hemingway One of the challenges that many leaders face is the ability to take the… Read More »Effective Leaders Listen First by Cindy Stradling CSL, CPC
When Is It Time To Fire A Client? by Cindy Stradling CSL, CPC
I am happy to say I have amazing clients. If you are in a service industry, you know that some clients are more work than… Read More »When Is It Time To Fire A Client? by Cindy Stradling CSL, CPC
The Value In Working With A Coach by Cindy Stradling CSL, CPC
It may seem as if coaching, particularly at the executive and leadership level, is a relatively new concept. In fact, coaching has been widely used… Read More »The Value In Working With A Coach by Cindy Stradling CSL, CPC
The Art Of Asking Great Questions by Cindy Stradling CSL, CPC
One of the greatest skills anyone can develop is to learn how to ask questions. Too often, people use questions to only confirm what they… Read More »The Art Of Asking Great Questions by Cindy Stradling CSL, CPC
Leadership Essentials For Emerging Leaders by Cindy Stradling CSL, CPC
There are many different ways to demonstrate leadership abilities. This is not just in the final results of the company, team, or department, but it… Read More »Leadership Essentials For Emerging Leaders by Cindy Stradling CSL, CPC
Can You Repeat That Please? by Cindy Stradling CSP, CSL
In many workplaces, there is a lot of verbal information provided to employees and leaders. This could be in staff meetings, during onboarding, at regular… Read More »Can You Repeat That Please? by Cindy Stradling CSP, CSL
Your Word Equals Your Reputation: Developing Your Integrity by Cindy Stradling CSP, CSL
Sometimes people equate integrity with business ethics, and while they are intertwined and connected, integrity is really much bigger than ethics. Ethics tends to be… Read More »Your Word Equals Your Reputation: Developing Your Integrity by Cindy Stradling CSP, CSL
How To Recover After Letting A Client Down by Cindy Stradling CSP, CSL
Anyone who works in direct sales, either business to business or business to consumer, work diligently to follow through on the promises they make to… Read More »How To Recover After Letting A Client Down by Cindy Stradling CSP, CSL