Getting Ready For 2019 by Cindy Stradling CSL, CPC
While you may be in the mode of just getting through the 2018 holiday season, this is actually a great time to take stock of… Read More »Getting Ready For 2019 by Cindy Stradling CSL, CPC
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Celebration, Reflection And Gratitude by Cindy Stradling CSP, CPC
As the end of the year rolls around, most leaders are busy planning for the new year. They are already considering organizational changes and improvements… Read More »Celebration, Reflection And Gratitude by Cindy Stradling CSP, CPC
The Fine Art Of Follow Up And Staying In Touch by Cindy Stradling CSL, CPC
Have you ever had the experience of not talking to a colleague, coworker, vendor or customer for months or even years, only to have an… Read More »The Fine Art Of Follow Up And Staying In Touch by Cindy Stradling CSL, CPC
Keeping Your Cool When Holiday Business Gets Hot by Cindy Stradling CSL, CPC
Many businesses see an increase in sales over the holiday season. Even businesses that are not directly involved in retail sales can see an increase… Read More »Keeping Your Cool When Holiday Business Gets Hot by Cindy Stradling CSL, CPC
Really? That’s What They Think of Me? by Cindy Stradling CSL, CPC
Brands used to be only for businesses; but no more. Each of us has our own personal brand, whether we like it or not. Paying… Read More »Really? That’s What They Think of Me? by Cindy Stradling CSL, CPC
Engaged at Work by Cindy Stradling CSL, CPC
Everyone has a day now and then when it’s difficult to get your brain in gear and keep focused on the tasks at hand. However,… Read More »Engaged at Work by Cindy Stradling CSL, CPC
Customer Service Excellence – What Does Going the Extra Mile Really Mean? by Cindy Stradling CSL, CPPC
Every customer service organization likes to say they go the extra mile for their customers. What that really means, however, varies widely from organization to… Read More »Customer Service Excellence – What Does Going the Extra Mile Really Mean? by Cindy Stradling CSL, CPPC
Be a Role Model by Cindy Stradling CSL, CPC
Most of us can name role models we’ve had who have positively influenced our lives. We think of ourselves as role models less often, however.… Read More »Be a Role Model by Cindy Stradling CSL, CPC
We Got This! by Cindy Stradling CSL, CPC
Every business experiences challenges and trying times. These challenges help your business to grow and improve, but they can cause anxiety and uncertainty for you… Read More »We Got This! by Cindy Stradling CSL, CPC
Can We Talk? by Cindy Stradling CSL, CPC
As a leader or business owner, you may feel the need to be a bit of an island. It can seem important to be perceived… Read More »Can We Talk? by Cindy Stradling CSL, CPC