The front line of any business is the customer service employees. For some companies, this is a team that is dedicated to ensuring customers have… Read More »The Importance Of Recognizing Customer Service Employees by Cindy Stradling CS:, CPC
Summer is a difficult time for companies and businesses of every size and in every industry. One of the significant challenges is the use of… Read More »Customer Service Excellence ALL Year by Cindy Stradling CSL, CPC
To reach number one in your industry, and maintain that place, you simply must provide superior customer service. Many businesses have become so focused on… Read More »Customer Service is an Attitude by Cindy Stradling CSP, CPC
As a business leader/owner, there’s no question you’re aware of the importance of good customer service. In fact, it’s likely been something you’ve been working… Read More »Taking Customer Service to the Next Level by Cindy Stradling CSP, CPC
Great customer service seems to be a lost art for many companies. As consumers, we put up with long hold times, rude employees and must… Read More »5 Tips to Develop Customer Service Excellence by Cindy Stradling CSP, CPC
Good customer service is a secret to success in any business. Though the details vary by industry, the basic customer service principles are the same.… Read More »Customer Service and Beyond by Cindy Stradling CSP, CPC
