In today’s fast-paced world, customer service has become a pivotal element of any successful business. Yet, despite its importance, many companies often overlook a fundamental… Read More »Looking At Customer Service From The Customer’s Perspective by Cindy Stradling CSL, CPC
There are many famous quotes about always being two sides to every story. In reality, it is often difficult to see things from another perspective,… Read More »From The Other Side by Cindy Stradling CSL, CPC
In the increasingly competitive marketplace, it is challenging to be able to set your business apart from the competition. With consumers able to go online… Read More »Your Customer Service Team Is Your Secret Weapon by Cindy Stradling CSL, CPC
Summer is a difficult time for companies and businesses of every size and in every industry. One of the significant challenges is the use of… Read More »Customer Service Excellence ALL Year by Cindy Stradling CSL, CPC
