Leaders are more powerful role models when they learn than when they teach. ~Rosabeth Moss Kanter As the chair of the Harvard University Advanced Leadership… Read More »The Leader As Role Model by Cindy Stradling CSL, CPC
A key difference between a good leader and a great leader is their ability to help others succeed. A good leader may create success in… Read More »How Top Leaders Develop Others by Cindy Stradling CSL, CPC
There are a number of different leadership styles, schools of thought, and even leadership models or frameworks. It may seem like every business school or… Read More »Leadership From Within by Cindy Stradling CSL, CPC
One of the hallmarks of a top sales professional is a person who looks for ways to create additional benefits and value for their clients.… Read More »Going Above And Beyond by Cindy Stradling CSL, CPC
Adding that wow factor for customers is a highly effective way to build a lasting relationship. However, it is a mistake to assume that the… Read More »How Can You Amaze Your Clients? by Cindy Stradling CSL, CPC
When people talk about a good communicator, what they often mean is someone who is articulate and able to get her or his point across… Read More »Listen Beyond Words by Cindy Stradling CSL, CPC
One of the most effective ways to develop a true relationship and understanding of another person is to have the ability to feel empathy. Empathy… Read More »Walk A Mile In Your Client’s Shoes by Cindy Stradling CSL, CPC
No customer likes to feel they are the target of a pre-rehearsed sales pitch. Old-school sales methods that pressure or push a customer or client… Read More »When Speaking With Clients – Think Partnership by Cindy Stradling CSL, CPC
As a business, staying in touch with your clients and customers is an increasingly important part of creating loyalty and trust. Clients of any type,… Read More »Check In To Stay In Touch by Cindy Stradling CSL, CPC
There are three different types of beliefs when it comes to sales. These include the belief that a customer will not be interested in buying… Read More »Never Assume Your Client’s Needs by Cindy Stradling CSL, CPC
